Colorado Adult
Soccer Association
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Frequently Asked Questions
| What is CASA? | CASA is a non-profit organization whose mission is to foster adult soccer in Colorado. |
| I don’t know which team to register for? | You will need to contact your team owner/manager or another team member to get the correct information. |
| Why isn’t my team listed? | Teams must pay a registration fee and sign up before individual players can register. Please contact your team owner/manager and ask them to correctly register their team. Registration is instant. Players can then immediately register for that team. |
| I can’t upload a picture, what do I do? | You have two choices. First, ask your buddy to take your picture with a digital camera and help you upload it. Second, go to a CASA office and ask them to take your picture and upload it. The CASA office will charge you for this service. Fees are set by each office and are generally $3-$10. |
| The system says that my picture is too big. | Use a different picture or use a program such as Microsoft Paint to make the picture a smaller size. |
| I can’t see my face clearly in the picture. | Upload a different picture before you pay. |
| I uploaded the wrong picture. | Contact us to have the picture replaced. You can also do this at a local office but they will charge you. |
| I don’t have a credit card, debit card or pay pal, how do I register? | Use a friend’s credit card and reimburse him or her. Or, go to the supermarket and buy a credit card for the amount of the pass. These cards are readily available everywhere and are inexpensive. |
| I made a mistake on my registration, what do I do? | Send us an email with your problem and your contact information. We will contact you to correct the problem. Usually within 24 hours. If you contact us on a weekend, it will take longer. |
| I did not receive a receipt/temporary pass in my email. How do I get one? | Check your spam filter. The email is probably there. If not then ask your team manager, he will receive a copy of your receipt and temporary pass automatically. If you cannot find your email, contact us and we will send you another copy. |
| My email address is incorrect. | Send us an email with the correct information and we will fix it. |
| I have a complaint. | We want to hear it. Please contact us at any time. support@coloradoadultsoccerassociation.com. |